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Sella Blog - outage


We encountered an issue today that impacted sella. This was the result of partial failure on a Maxnet device. The duration of the incident was between 3 and 10 minutes. All auctions around this period had thier finish times extended by 1 hour.

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Long story short, a database table (unconnected to sella) became corrupt this morning. To fix this we had to go to maintenance mode (essentially turn sella off) for approximately 10 minutes. All auctions completing in this period were extended by an hour.

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Sella experienced a few issues this morning.  Some users will have experienced errors while using the site.  These problems were traced to a rogue webserver, which has been removed from the environment.  The problem period was between 7am and 10am.

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